Returns & Exchanges
We want you to love your new locker as much as we do, but if it's not quite right, we offer a 30-day return policy for items in their original, unassembled packaging. Please note that once a locker has been built, it is no longer eligible for return.
Check Your Eligibility
Ensure your item is in its original flat-packed condition, unassembled, and within the 30-day purchase window.
Contact Our Team
Email our customer service team with your order number and reason for return to receive your unique return authorization.
Pack It Up
Carefully repack the items into their original shipping boxes, ensuring all components are secure to prevent damage during transit.
Ship and Refund
Send the package back to our warehouse using your preferred carrier; once inspected, we will issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing